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Reference service of any type of library can be offered over the Internet in real-time that we meant here Virtual Reference Service or VRS, in short. Virtual reference service is an online and interactive text-based communication service through which it is possible to provide the reference service of a library or a group of libraries to their distant users using a set of modern communication-based technologies. This paper is based on the results of experimental research. It mainly focuses on the customization process of Zoho chat in the ABCD site module to provide a virtual reference service from the library website. There is very little research across the globe that addresses the implementation and customization process of chat-based widget embedded into web pages, which is a key-focusing area of the current study.

Key challenges currently facing Higher Education (HE) in the UK are the continuing dominance of curricula by West-centric knowledge traditions which reinforce normative Whiteness and undergird racism, and glaring disparities in student outcomes. Seeking to address these challenges and promote fair access and educational opportunities aimed at enabling a more equitable, just and life-enhancing society, London Metropolitan University has launched its Education for Social Justice Framework (ESJF) (2020) as an integrative framework for inclusive curriculum redesign.

This chapter explores the context and moral imperative of the ESJF, its integrative elements, its pedagogical challenges and its transformative potential, through critically reviewing its application during a pilot phase of implementation in 2020–2021, based on the perspectives of six academics involved as course leaders of the participating programs from various disciplines, as well as the authors. Data from individual interviews with the course leaders are used to throw light on key themes concerning the importance and character of the ESJF, challenges and enabling factors in implementing the ESJF, resulting course changes, and the role of students in curriculum development. This chapter concludes with some general implications of adopting an ambitious, integrative approach to curriculum and pedagogical transformation.

The concept of integrating curriculum is being advocated in many institutions of higher education to solve problems that present-day curriculum development is facing. Several models of integrating curriculum can be found in the world of academia. However, there is little consensus among academics as to how we can define the concept and what would be the correct approach to implement integrative curricula. The concept ranges from traditional lecturer-driven discipline-based content to object-driven interest-based student exploration of the pedagogy. In the global context, curriculum needs to be sustainable in nature that would replace the rote method of learning and enhance the problem-solving and critical thinking skills of the students. There is a need to differentiate between reliable and relevant information and suggest alternative facts to create innovative thinkers in a world that offers open access to knowledge. Education in the present century is profoundly impacted by technology and globalization and students need all the skills to navigate through a challenging and ever-changing environment. Yet, concerns remain as to how to implement teaching–learning methods that address the multidimensional needs of the students and at the same time maintain a quality standard. Educators are now determined to impart knowledge that is exploratory, relevant, integrative and meaningful, and are anchoring content across disciplines. The approach is more focused on integrating students’ experiences across teaching and learning activities of academic programs, construction of knowledge, and a range of competencies and capabilities in a meaningful and student-centered manner. This book volume will speak about interventions and case studies that are transforming learning from simple classroom learning to learning that can impact the sustainable development of society with a human dimension and creating a caring culture.

Social media has shown a substantial influence on the daily lives of students, mainly due to the overuse of smartphones. Students use social media both for academic and non-academic purposes. Due to an increase in the usage of social media, academicians are now confronting pedagogical issues, and the question arises as to whether the use of social media affects students’ performance or not. Considering this, this study aims to examine the role of social media usage on students’ academic performance in the light of cognitive load theory.

Using a quantitative research approach, 220 valid responses were received through an e-survey administered to university students. The proposed claims were tested through structural equation modeling using AMOS version 24.

Findings revealed that social media usage for non-academic purposes harmed students’ academic performance. Additionally, social media usage for academic purposes and social media multitasking did not affect students’ academic performance. Most importantly, social media self-control failure moderates the relationship between “social media usage for non-academic purposes” and students’ academic performance.

The findings of the study can be used by the academic policymakers of institutions and regulatory bodies.

The study suggests that teachers not only rely on using social media as a learning tool but also concentrate on improving student self-control over the use of social media through various traditional and non-traditional activities, such as online readings, group discussions, roleplays and classroom presentations.

This paper aims at exploring the usefulness of street theatre as critical pedagogy in teaching of social studies education. It gives a brief background of street-theatre and its linkages with critical pedagogy. In the light of theoretical underpinnings of this arts-based pedagogy, the paper deliberates upon the relevance and efficacy of street theatre in a social studies classroom. This paper uses a street theatre performance case to look at the techniques such as: body motion, body work, props, use of visual and audio aids, etc.; processes such as: conscientization and catharsis; and dialogical approach employed by street theatre to bring awareness about socio-political and cultural issues prevalent in a society. The analysis of this performance act shows that street theatre successfully encourages spectators or the oppressed masses to reflect, and triggers action in them to come out of socio-political oppression. When looked at from educational perspective, street theatre encourages the employment of multiple-intelligences of both students and teachers; and therefore, it can be one innovative strategy to make students aware of the issues infecting their society and also to empower students for action

This paper aims to explore key management actions for implementing security on the cloud, which is a critical issue as many organizations are moving business processes and data on it. The cloud is a flexible, low cost and highly available technology, but it comes with increased complexity in maintaining the cloud consumer’s security. In this research, a model was built to assist strategic decision-makers in choosing from a diverse range of actions that can be taken to manage cloud security.

Published research from 2010 to 2022 was reviewed to identify alternatives to management actions pertaining to cloud security. Analytical hierarchical process (AHP) was applied to rate the most important action(s). For this, the alternatives, along with selection criteria, were summarized through thematic analysis. To gauge the relative importance of the alternatives, a questionnaire was distributed among cloud security practitioners to poll their opinion. AHP was then applied to the aggregated survey responses.

It was found that the respondents gave the highest importance to aligning information security with business needs. Building a cloud-specific risk management framework was rated second, while the actions: enforce and monitor contractual obligations, and update organizational structure, were rated third and fourth, respectively.

The research takes a general view without catering to specialized industry-based scenarios.

This paper highlights the role of management actions when implementing cloud security. It presents an AHP-based multi-criteria decision-making model that can be used by strategic decision-makers in selecting the optimum mode of action. Finally, the criteria used in the AHP model highlight how each alternative contributes to cloud security.

Innovative health-promoting approaches of the era have verified phytoceutics as one of the prime therapeutic tools to alleviate numerous health-related ailments. The purpose of this paper is to probe the nutraceutic potential of ginger flowers and leaves against hyperglycemia.

The aqueous extracts of ginger flowers and leaves were observed on Sprague Dawley rats for 8 weeks. Two parallel studies were carried out based on dietary regimes: control and hyperglycemic diets. At the end of the experimental modus, the overnight fed rats were killed to determine the concentration of glucose and insulin in serum. The insulin resistance and insulin secretions were also calculated by formulae by considering fasting glucose and fasting insulin concentrations. Furthermore, the feed and drink intakes, body weight gain and hematological analysis were also carried out.

In streptozotocin-induced hyperglycemic rats, the ginger flowers extract depicted 5.62% reduction; however, ginger leaves extract reduced the glucose concentration up to 7.11% (p = 0.001). Similarly, ginger flowers extract uplifted the insulin concentration up to 3.07%, while, by ginger leaves extract, the insulin value increased to 4.11% (p = 0.002). For the insulin resistance, the ginger flower showed 5.32% decrease; however, the insulin resistance was reduced to 6.48% by ginger leaves (p = 0.014). Moreover, the insulin secretion increased to 18.9% by flower extract and 21.8% by ginger leave extract (p = 0.001). The feed intake and body weight gain increased momentously by the addition of ginger flowers and leaves; however, the drink intake and hematological analysis remained non-significant by the addition of ginger parts.

Conclusively, it was revealed that leaves have more hypoglycemic potential as compared to flowers.